At Farmer’s Equipment Co., we know that buying a tractor or any type of farm equipment is more than just a transaction — it’s a long-term investment in your land, your livelihood, and your future. That’s why we stand behind every product we sell and aim to make your experience as smooth, honest, and worry-free as possible.
Our Refund and Returns Policy is built around transparency, trust, and your complete satisfaction. Whether you’re purchasing a brand-new model or a carefully inspected pre-owned tractor, we want you to feel secure and confident every step of the way.
🔁 Easy Returns, No Hassle
We’re committed to making things right if your order doesn’t meet expectations. If your tractor or farm equipment arrives damaged, defective, or significantly different from the description, you have the option to return it within 7 days of delivery.
To begin the return process, simply reach out to us at admin@farmersequipment.org with your order number and a brief description of the issue. Our support team will respond promptly and walk you through the return steps — including helping to coordinate return shipping if needed.
We understand the logistics of handling large equipment and are here to make the return process as straightforward and fair as possible.
📦 Return Eligibility
We gladly accept returns on eligible items under the following conditions:
- The item must be in unused, original condition, with all parts, documentation, and packaging intact.
- Return requests must be initiated within 7 calendar days of confirmed delivery.
- Unfortunately, custom-built tractors or special-order equipment cannot be returned unless they arrive damaged or are proven faulty.
If you’re unsure whether your order qualifies, don’t hesitate to ask — we’re always happy to provide clarification.
💵 Refunds
After receiving and inspecting your return, we’ll notify you of the approval status. Once approved:
- A full or partial refund (minus original shipping charges and restocking fees, if applicable) will be processed to your original payment method.
- You can expect your refund to appear within 5–10 business days, depending on your bank or card provider.
We strive to make our refund process as quick and painless as possible because we know how important your time and finances are.
🔒 Buy with Confidence
We know you’re not just buying equipment — you’re investing in productivity, reliability, and peace of mind. That’s why we’re committed to earning and keeping your trust. Our return and refund policy is just one way we back up our promise of quality and integrity.
Whether you’re a seasoned farmer or purchasing your very first tractor, you can shop confidently knowing we’ve got your back if anything goes wrong.
📬 We’re Here to Help
Questions? Concerns? Just want to double-check something before you buy?
Contact our support team anytime at:
📧 admin@farmersequipment.org
We respond to most messages within 24 hours on business days, and we’re always happy to provide honest answers and real support — not automated replies.
Farmer’s Equipment Co. is proud to serve hardworking customers like you. Thank you for trusting us with your farm equipment needs — we’re here for the long haul.